Prepared for Keller — North America
Operational cohesion,
built for the way
your teams actually work.
A consulting partnership for operations and process — and the systems that hold them together.
- Founded 2017
- Contractor-built
- Operations-first
- U.S. nationwide
The Situation
Many respected names. One Keller.
Systems still catching up.
When great companies come together under one banner, the brand unifies long before the back office does. Different tools, different habits, information living in inboxes and spreadsheets — and communication that isn't as cohesive as the work deserves.
The tool is rarely the real problem. The process around it is.
Same problem, three answers
Regional teams solving the same operational question three different ways — none of them wrong, none of them the same.
Data lives in inboxes
Pursuit status, project details, client history — scattered across spreadsheets and email threads instead of a system of record.
New PMs ramp for months
Onboarding a project manager into a region takes months instead of weeks because the way you work isn't written down.
Who We Are
Field-credible. Not a vendor — a partner who's actually built.
Founded 2017 to give contractors enterprise-grade business systems without the corporate overhead. Led by Rowena Tulacz — 30+ years building, estimating, and managing, with a career inside a nationwide GC running JOC/IDIQ and FEMA/USACE work across regions. The same multi-division, multi-region shape Keller-NA runs today. We've lived it — not studied it.
- ProCore Certified PM
- CQM-C / QCCM
- OSHA 30
- Architectural Engineering, IIT
Why R.CS
Big-firm expertise.
Boutique attention.
You won't be handed to a junior account team. You get the President in the room, senior focus on your problem, and the responsiveness a large firm simply can't give you — with the enterprise-grade systems, without the corporate price tag.
2017
Since
30+ years
In the field
All 50 states
Coverage
Our Approach — Process Before Product
We fix how the work flows, then align everything to it.
Map
Document how work actually flows — pursuit to proposal to project handoff, across teams and regions.
Align
Match the tech stack and CRM to that real workflow. Integrate what you already run — we're tool-agnostic.
Document
Build the SOPs and single source of truth so it survives turnover and scales branch by branch.
Sustain
Roll out, train, and refine so the team actually uses it — and communication stays cohesive.
We ride along before we recommend.
Real workflow first, opinions second.
We write SOPs your PMs will actually open.
Short, visual, built for the field.
We leave your team stronger than we found it.
Adoption is the deliverable, not the doc.
And when the process is right, we can build the custom tools to match it.
What Changes — Phase by Phase
Concrete deliverables. Visible change after each phase.
Discover
One clear picture of how work actually flows.
You get
- Current-state operating picture across brands and regions
- Prioritized friction map with a 30-day quick-win shortlist
After this phase
Leadership sees, on one page, where the work is breaking down — and where the fastest lift is.
Map & Recommend
One documented way of working — durable through turnover.
You get
- Target-state workflow, RACI, and SOPs your PMs will actually open
- Tech-stack alignment plan that integrates what you already own
After this phase
A new PM in a new region can be productive in weeks, not months.
Phase the Rollout
Adoption on the ground, repeatable branch to branch.
You get
- Rollout playbook, training, and adoption metrics on one team
- Repeatable template so scaling to the next branch is lift-and-shift
After this phase
Communication stays cohesive as you grow. Nothing critical lives in an inbox anymore.
Where We'd Help
One partner across the pieces that need to connect.
Operations & workflow consolidation
Unify how teams work across brands and regions — one operating picture, from pursuit to closeout.
SOPs & single source of truth
Documented, durable, scalable — so the way you work survives turnover and grows branch by branch.
Tech-stack alignment
Make the tools you already own actually work together. Tool-agnostic, integration-first.
CRM & communication cohesion
One piece of the picture — pursuit/pipeline tracking and clean BD-to-operations handoffs.
We're not a software vendor. We're not a staffing firm.
We're the operators who make both work.
How It Works
Start small. Scoped to you.
No software to buy.
We come in as consultants — flexible engagement, sized to the work in front of us. We do the heavy lifting so it doesn't land back on your plate, prove the model on one team, and scale from there.
Discover
A focused working session.
Map & recommend
Your operating picture and priorities.
Phase the rollout
One team first, then branch by branch.
In Summary
A consulting partner who has
actually operated inside your model.
Operations-led. Field-credible. Right-sized. We come in as consultants, work alongside your teams, and leave a business that runs cleaner than we found it — one team first, then branch by branch.
"I've run divisions that look a lot like the ones inside Keller-NA. I'd like to help yours run cleaner."— Rowena Tulacz
Rowena Tulacz
President · R. Construction Solutions